Account Management Intern, Mogadishu, Somalia

Position details

Vacancy id: VAC-48645

Job title: VAC-48645 Account Management Intern

Location: Mogadishu

Apply by: 09-Mar-2026

Start date: 15-Mar-2026

Duration: –

Number of vacancies: 1

Qualification: Final Year Student in Any relevant discipline ( essential). Recent graduate in Any relevant discipline ( essential).

Sector experience: Minimum of 0 year/s of demonstrable relevant any ( essential).

Geographical experience: Minimum of 0 year/s of experience in any country ( desirable).

Languages: Fluent in English ( essential).

CTG overview

Job description

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members  committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:

Overview of position

•  Staffing solutions and HR management services
•  Monitoring and evaluation
•  Fleet management and logistics
•  Facilities management
•  Sustainability and Communications Advisory
•  Election monitoring and observation
•  IT professional services
•  Medical assistance

Role objectives

.

This internship offers a unique opportunity to gain hands-on experience in operations, reporting, and client services within the humanitarian and development sector. The role is designed as a learning journey, giving interns exposure to real projects while providing strong guidance, coaching, and professional development opportunities. At CTG, internships follow the 70-20-10 learning model:

•  70% on-the-job exposure – shadowing colleagues, assisting with client accounts, clients’ engagements and contributing to client reports and operational tasks.
•  20% learning from others – guided by a dedicated supervisor, supported by a mentor, and collaborating across teams.
•  10% formal learning – onboarding briefings, in-house trainings, and access to CTG’s Kaya online training platform.

Intern’s responsibilities:

The intern’s responsibilities will gradually expand with experience and performance: a) Account Management & Client Support

•  Support Account Managers in managing client portfolios and daily operations.
•  Assist in preparing client reports, presentations, and follow-up documentation.
•  Track client requests, feedback, and action points.
•  Support coordination between Account Managers and HQ.

b) Reporting & Data Support

•  Support preparation of internal and external reports.
•  Maintain trackers for contracts, staffing, invoices, and deliverables.
•  Assist in improving reporting tools and processes.

c) HR & Recruitment Support

•  Assist with recruitment processes, including shortlisting and documentation.
•  Support onboarding and induction of new staff.
•  Help organise refresher trainings and town halls.

Project reporting

Key competencies

d) Finance & Administration Support

•  Assist in the Preparation of basic financial documents (COOs, quotations, supporting files).
•  Support invoice tracking and payment follow-ups.
•  Assist with documentation for audits and compliance.

e) Learning & Professional Development

•  Actively participate in trainings and mentorship activities.
•  Demonstrate initiative in learning CTG systems and processes.
•  Apply feedback to improve performance and skills.

This role reports to the Deputy Country Manager

•  Recent graduate (within the past year) or final-year student in:

a) Business Administration

b) Management

c) Economics

d) Data Analytics

Team management

Further information

e) Social Sciences

f) Political Science

g) Or related fields.

•  Strong computer skills (MS Excel, Word, PowerPoint).
•  High attention to detail.
•  Interest in humanitarian and development work.
•  Proactive, flexible, and willing to learn.
•  Good interpersonal and communication skills.
•  Fluent in English (spoken and written). Somali is an advantage.

CORE COMPETENCIES

•  Professionalism and integrity
•  Time management
•  Problem-solving skills
•  Teamwork and collaboration
•  Adaptability in dynamic environments
•  Commitment to learning and growth

This role has no team management requirements

This role is only open to Somali nationals.

Qualified female candidates are encouraged to apply.

Disclaimer: · At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training. · CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility · CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.